Com este curso, você terá a oportunidade de aprender uma forma otimizada de fazer o gerenciamento do Sistema de Gestão da Qualidade (SGQ) baseado na Norma NBR ISO 9001:2015, podendo aplicá-la durante o período entre auditorias do órgão certificador. Os tópicos do curso abordam vários itens da Norma relacionados com o planejamento, com o programa adotado e com o monitoramento dos resultados. Com os sete passos apresentados nesta videoaula - dividida em duas partes -, será possível obter uma excelente informação documentada que auxiliará a organização durante a auditoria interna ou a auditoria de órgão certificador.
7 passos para a Gestão Eficaz de um SGQ
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