ITIL 4 Foundation Complete Material

ITIL 4 - Complete Material

The ITIL 4 Foundation certification is designed as an introduction to ITIL 4 and enables candidates to look at IT service management through an end-to-end operating model for the creation, delivery, and continual improvement of tech-enabled products and services.

The certification can help:

Those who require a basic understanding of the ITIL framework

Those who want to understand how ITIL can be used to enhance IT service management

IT professionals or others working within an organization that has adopted ITIL.

  • Advantages
  • Details

ITIL Foundation certification can benefit anyone who has an interest in IT service management.

ITIL 4 Foundation candidates will have an understanding of the following:

- A holistic approach to the facilitation of co-creation of value with customers and other stakeholders in the form of products and services

- The guiding principles of ITIL 4

- The four dimensions of Service Management

- Key concepts from Lean, Agile, DevOps, and why these are important to deliver business value

- How ITIL practices described in ITIL 4 will maintain the value and importance provided by the current ITIL processes, whilst at the same time expand to be integrated to different areas of service management and IT, from demand to value.

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CloudHance IT Advisory
3 Hotmarter Years

ITIL Expert, ISO 9001, 27001, 20000, IT Governance

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