Support Board – Chat and Help Desk

Support Board is a powerful solution for communicating with your users. Complete ticketing system, chat, dedicated membership system and much more. No coding skills needed! Support and chat plugin for WordPress . A complete solution to support your audience. The first WordPress plugin with full bot integration with Google's API.AI. The best, most cost-effective Slack integration .

Feature list

Support and chat features

Full Slack Chat Sync – Send and receive user messages directly from Slack.

Work right away – Instant installation and use, just enter the access code.

Rich Messaging – Sending rich messages in Dialogflow bots.

Bot – Integrate a multilingual bot with API.AI technology.

Email Notifications – Notify users and agents via email when a response is received.

Ticket System – Fast, powerful and easy to use ticket system.

100% responsive – Fully responsive for smartphones and tables.

Agents and Users – Add and edit users and agents on the admin side.

WordPress Users – Login and membership can also be the original WordPress user system.

Multilingual – Fully translatable on the administrative side and front side. 100% WPML compatible and right to left (RTL) direction available. Frond-end is already translated into 13 languages: English, Spanish, Chinese (simplified 简体中文), Chinese (traditional 繁體中文), Arabic (العربية), Portuguese, Dutch, Russian, Japanese, Italian, German, French, Polish.

Support-only features

Independent User System – System of dedicated and independent users disconnected from WordPress users.

Login and registration forms – Customized registration form with four optional fields. User can login with username or email.

Scrolling Box – The support table can use a rolling box container that creates an internal scrollable area, the box can also be full width.

Layouts – You can choose whether to show the profile image or not both during registration and in the conversation.

Chat-only features

Unified Administration – Manage support, chat conv